TERMS AND CONDITIONS

Effective Date: February 1, 2026

Third-Party
Services

Intellectual
Property

Limitation of
Liability

Changes to
These Terms

Contact
Information

These Terms and Conditions (“Terms”) govern your access to and use of the Express Care Medical Group (“Express Care,” “we,” “us,” or “our”) website, services, and communications, including SMS (text messaging). By accessing our website or using our services, you agree to these Terms.

Acceptance of Terms

By accessing this website or opting into communications from Express Care, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

If you do not agree to these Terms, please do not use our website or services.

Website Use & Informational Disclaimer

The content on this website is provided for general informational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment.

You should always seek the advice of a qualified healthcare provider regarding any medical condition or health concerns.

No Medical Advice via Website or SMS

Communications through this website, email, or SMS messaging do not constitute medical advice and should not be used to diagnose or treat medical conditions.

SMS messages are used solely for administrative, care-related, or operational purposes such as appointment reminders, service notifications, and follow-up communications.

SMS Terms and Conditions

1. Consent for SMS Communications

By providing your mobile phone number and affirmatively opting in, you consent to receive SMS messages from Express Care Medical Group for purposes permitted under HIPAA, including treatment, payment, and healthcare operations.

Phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Messages

You may receive SMS messages related to:

Appointment confirmations and reminders
Medical service or care-related notifications
Follow-up communications and patient support

Example:
“Reminder: You have an appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out.”

3. Message Frequency

Message frequency may vary based on your care needs and interactions.
You may receive up to 2 messages per week related to appointments or account activity.

4. Message & Data Rates

Standard message and data rates may apply according to your mobile carrier’s plan. Express Care is not responsible for carrier-related charges.

5. Opt-In Methods

You may opt in to SMS communications by:

Selecting the SMS consent option when submitting an online form.

6. Opt-Out Methods

You may opt out at any time by replying STOP to any SMS message.
You may also contact Express Care directly to request removal from SMS communications.

7. Help & Support

Reply HELP to any SMS message or contact us at:
📞 (559) 478-2233

8. Standard Messaging Disclosures

Message and data rates may apply
Message frequency may vary
Reply STOP to opt out
Reply HELP for assistance
Review our Privacy Policy and Terms & Conditions for additional details

Privacy & HIPAA Compliance

Your use of this website and our services is also governed by our Privacy Policy and HIPAA Notice of Privacy Practices, which explain how we collect, use, and protect your information.

By using our services, you acknowledge that you have reviewed these notices.

Third-Party Services

ExpressCare may use third-party service providers to support website hosting, communications, scheduling, payment processing, and other operational needs.

These providers are required to safeguard information and comply with applicable privacy and security laws.

Intellectual Property

All content on this website, including text, graphics, logos, images, and design elements, is the property of Express Care Medical Group and may not be copied, reproduced, or distributed without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Express Care shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website, services, or communications, including SMS messages.

Use of this website and related services is at your own risk.

Changes to These Terms

Express Care reserves the right to update or modify these Terms at any time. Changes will be effective upon posting to this page with an updated effective date.

Continued use of the website or services constitutes acceptance of any revised Terms.

Contact Information

If you have questions about these Terms or our services, please contact:

Express Care Medical Group
📞 Phone/Text: (559) 478-2233